OHS Practitioner curriculum draft for comment

The general SA Occupational Health and Safety Practitioner qualification curriculum standard draft of 2012 April 20, is published by the MQA for public comment.

The qualification would apply to OHS practitioners or officials in all industries, including mining. The curriculum standard, drafted by a team of training specialists hosted by the Mining Qualification Authority, which acts as the mining Seta, would be offered in 2012 to the Quality Council for Trades and Occupations (QCTO) for registration.

Any training service providers registered in the new training system would then be able to base courses on the standard. The MQA is asking for comment on details in the theoretical, practical and workplace experience modules, levels, credits, and assessment criteria posted below.

Comment on the draft text to MQA training forum SGB specialist Jeanette de Leeuw on jeannettedl@mqa.org.za or via refiloem@mqa.org.za or via facilitator Ben van As on benvanas45@gmail.com, or via the relevant delegated industrial or professional body, like Master Builders, Caia, Busa, Saioh, or relevant union like NUM or Cosatu.

OHS Practitioner skills on four NQF levels

The new qualification includes elements on NQF Level 2, 3, 4 and 5, relevant to functions of OHS Representative, OHS Officer, OHS Practitioner, OHS Assistant, OHS Advisor, and OHS Coordinator. Tertiary level training for OHS Professional is in the domain of Higher Education.

General comments that are not directly relevant to submissions in terms of detail in the draft curriculum standard text, could be posted on Sheqafrica.com by using the Comment window below this post, that follows below the Related Reports window.

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Occupational Curriculum 226302 -001
Practitioner: Occupational Health and Safety

SECTION 1: Curriculum Overview
SECTION 2: Learning Specifications
Knowledge Subjects
Practical Skills Modules
Work Experience Modules
SECTION 3: External assessment specification

Curriculum Overview
1. Background
2. Alignment with the Organising Framework for Occupations
3. Curriculum coverage in terms of progression
4. Curriculum Structure
5. Development Quality Partner
6. Entry Requirements
7. Assessment Quality Partner
8. External Assessment Strategy

1. Background to the Curriculum

Lack of a standard curriculum for training and development of Occupational Health and Safety Practitioners in South Africa has been a problem for all sectors of the industry for many years. Not only did it result in an abnormal variance in entry qualifications being accepted in the broader industry it also created disparity in the training and education being offered by tertiary institutions and related service providers.

This unbearable situation led to the Mine Qualification Authority to apply on behalf of the Safety Professions of South Africa to register an Occupational Safety and Health Curriculum with the Quality Council for Trades and Occupations.

It is the view of the broad spectrum of Safety Professionals who took part and contributed towards the development of this curriculum that this document will be regarded as a true benchmark for training and development of Occupational Health and Safety Practitioners in all the different industries.

2. Alignment with the Organising Framework of Occupations (OFO)

This curriculum includes the following Occupations as indicated on the OFO; 226302  – 001 Practitioner: Occupational Health and Safety; Serve as a link between employees and management regarding safety and health aspects in the workplace, monitor and inspect the workplace and record and investigate incidents. They also implement and maintain Occupational Health and Safety systems in order to ensure a safe and healthy work environment.

3. Curriculum coverage in terms of progression

The qualification caters for all Occupational Health and Safety designations included in the occupational classification of “Practitioner”. The skills and knowledge range from NQF 2 to NQF 7, with the bulk of the knowledge and skills at NQF Level 5. Elements of the knowledge and skills can be extracted for use in training “Occupational Health and Safety Representatives. (See the learning extracted as an “Employable Skills Component”).

The qualification would serve as basis for registration with OHS professional bodies. [This provision is disputed in the MQA drafting forum, and remains subject to further representation, since there are no generally accepted OHS professional bodies, apart from an occupational hygiene body. Since no other legislation provides for OHS practice registration, this provision is likely to be deleted in submission to the QCTO -editor.]

4. Curriculum Structure

Module of Employable Skill: The following curriculum components apply to the Occupational Health and Safety Representative and is grouped together here as a module of employable skills. External Assessment is not required to complete this module. Assessment is done by assessors accredited by the industry where the employee works.

Module of Employable Skills:
Representative: Occupational Health and Safety – 226302 – 002

Number /KNOWLEDGE /NQF Level /Credits;

226302004-KS-01 Occupational Health and Safety Practice  (1) 3 4
TOTAL KNOWLEDGE 25% 4

226302004-PM-1 Inspect a range of work places  3 4
TOTAL PRACTICAL SKILLS 25% 4

226302004-WM-1 Workplace Hazard Identification Processes 3 8
TOTAL FOR WORK EXPERIENCE 50% 8

TOTAL FOR THE MODULE OF EMPLOYABLE SKILLS 16

Occupational Qualification: “Occupational health and Safety Practitioner” comprises these curriculum components:

Practitioner: Occupational Health and Safety – 226302 – 001
226302004-KS-01 Occupational Health and Safety Practice  (1) 2/3 4
226302004-KS-2 Occupational Health and Safety Practice  (2) 4/5 42
226302004-KS-3 Operations Management and Supervision (1) 6 17
TOTAL KNOWLEDGE 30% 63

226302004-PM-1 Facilitating and supporting actions to eliminate or control hazards in order to minimise risks in a designated work area. 4 36

226302004-PM-2 Participating in the planning and implementation of operational occupational health and safety management systems. 5 12

226302004-PM-3 Monitor and continually improve the effectiveness of operational Occupational Health and Safety systems. 5 4
TOTAL FOR PRACTICAL SKILLS 25% 52

226302002-WM01 Workplace hazards and risks mitigated 3 8
226302001-WM02 Operational Occupational Health and Safety system planned and implemented. 5 58
226302001-WM-03 Effectively operating operational OHS systems. 5 34
TOTAL FOR WORK EXPERIENCE 45% 92

TOTAL CREDITS: 207

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SECTION 2: Occupational Profiles

2.1. Occupational Health and Safety Representative
2.2. Occupational Health and Safety Practitioner

2.1. Occupational Profile
226302 -002 Occupational Health and Safety: Representative

Occupational Purpose; Occupational Health and Safety Representative: Serve as a link between employees and management regarding safety and health aspects in the workplace, monitor and inspect the workplace; and record and investigate incidents to ensure safe and healthy working conditions.

Occupational Tasks
1. Inspecting work places and environments to identify the occupational health and safety hazards and determine the risks associated with the work.
2. Facilitating and supporting actions to eliminate or control hazards in order to minimise risks in a designated work area.
3. Representing the needs of employees with regard to OHS matters.
4. Coordinating the work activities of occupational, health and safety representatives.

1. Inspecting work places and environments to identify the occupational health and safety hazards and determine the risks associated with the work. (NQF Level: 2)

Unique Product or Service; Occupational health and safety hazards identified and risks determined.

Knowledge Focus
• Roles and responsibilities of the Occupational Health and safety representative as set out in the relevant legislation (Intermediate)
• Principles, concepts and processes of hazard identification, risk assessment and control(Intermediate)
• Legislative requirements related to Occupational health and safety (Basic)
• Principles of safe working practices in and around the place of work (Intermediate)

• The principles of hazards identification and risks assessment(Basic)
• Definitions of and difference between Occupational Health, Occupational Safety, Occupational Hygiene and Environmental management. (Basic)
• Concept of behavioural safety management (Basic)

Occupational Responsibility
Inspect work places and identify the energy sources of hazards. Participate in risk assessment exercises. Evaluate risk assessments to check compliance with regulatory requirements. Contribute towards preventing accidents by participating in and contributing to accident investigations. Communicate identified hazards to employees and management. Complete required documentation. Conduct ongoing day to day observations of work environments. Conduct task observations to observe the safe execution of the work.

Practical Skills
• Inspect a range of work places, identify the hazards and determine the associated risks, indicating what actions must be taken to eliminate, mitigate and control the risks. (Includes reporting and record keeping)
• Conduct a workplace health and safety meeting with team members, make inputs and presentations at meetings and record the results of meetings.

Occupational Context
This task is executed for designated work areas. In executing the task the incumbent will interface with all employees and management working in that area. Data is captured on manual and electronic reporting systems. The task is executed within the applicable regulatory requirements.

Work Experience; Inspect work places and identify hazards and risks over a period of three months.

2. Facilitating and supporting actions to eliminate or control hazards in order to minimise risks in a designated work area. (NQF Level: 3)

Unique Product or Service; Workplace hazards and risks mitigated

Knowledge Focus
• Concepts and theories of coaching, influencing people in an assertive manner and dealing with conflict. (Intermediate)
• Principles of occupational hygiene measuring instruments and the interpretation of the readings in terms of the threshold limits of such measurements (Basic)

Occupational Responsibility
Coach employees on what hazards are and how to work according to standards. Recommend actions to deal with hazards and mitigate risks. Follow up on the implementation of agreed actions to deal with hazards and mitigate risk. Stop work that is done in an unsafe environment or executed unsafely. Share learnings from incidents with employees. Present to decision makes improved ways of dealing with hazards.

Occupational Context
This task is done for a designated work area. In executing the task the incumbent will participate in the various Occupational health and safety meetings and committees. Ongoing interface with shop floor workers and first line supervisors take place. The effective Health and Safety representative will be able to escalate matters to the highest level in the organisation if required.

Specific Workplace Knowledge
• Workplace specific standards and codes of practice.
• Site specific standards and procedures for the safety representative.

3. Representing the needs of employees with regard to Occupational Health and Safety matters. (NQF Level: 3)

Unique Product or Service
Employees represented regarding occupational Health and safety issues.

Knowledge Focus
• Techniques of accident and incident investigation (Intermediate)
• Concepts and principles of emergency preparedness and response (Basic)

Occupational Responsibility
Consult with employees and raise their needs and issues at Health and Safety Meetings. Participate in negotiations to establish an Occupational Health and Safety agreement. Participate in safety campaigns and audits. Attend departmental investigations and inspections. Withdraw employees from unsafe work areas. Provide feedback to employees regarding decisions of Safety and Health meetings. Participate in the development of the code of practice and standard operating procedures.

Practical Skills; Participate in workplace accidents and incident investigations
Occupational Context
This task is done for a designated work area in which the representative is properly acquainted. In executing the task the incumbent will interface with all people working in the area as well as external auditors and regulators. The work is done within the organisational Health and Safety structure. Work is executed as part of a team.

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2.2. Occupational Profile
226302 – 001 – Practitioner: Occupational Health and Safety

Occupational Purpose:
Practitioners: Occupational Health and Safety: Serve as a link between employees and management regarding safety and health aspects in the workplace, monitor and inspect the workplace and record and investigate incidents. They also implement and maintain Occupational Health and Safety systems in order to ensure a safe and healthy work environment.

Occupational Tasks:
1. Facilitating and supporting actions to eliminate or control hazards in order to minimise risks in a designated work area.
2. Participating in the planning and implementation of operational occupational health and safety management systems.
3. Monitor and continually improve the effectiveness of operational Occupational Health and Safety systems.

1.  Facilitating and supporting actions to eliminate or control hazards in order to minimise risks in a designated work area. (NQF Level: 4)

Unique Product or Service; Workplace hazards and risks mitigated

Knowledge Focus
• Roles and responsibilities of the Occupational Health and safety representative as set out in the relevant legislation (Intermediate)
• Principles, concepts and processes of hazard identification, risk assessment and control(Intermediate)
• Legislative requirements related to Occupational health and safety (Basic)
• Principles of safe working practices in and around the place of work (Intermediate)
• Principles of hazards identification and risks assessment(Basic)
• Definitions of and difference between Occupational Health, Occupational Safety, Occupational Hygiene and Environmental management. (Basic)
• Concept of behavioural safety management (Basic)
• Techniques of accident and incident investigation (Intermediate)
• Concepts and principles of emergency preparedness and response (Basic)
• Principles of developing and implementing operational controls.(Advanced

Occupational Responsibility
a. Inspect work places and environments to identify the occupational health and safety hazards and determine the risks associated with the work; b. Represent the needs of employees with regard to Occupational Health and Safety matters. c. Coordinate the work activities of occupational, health and safety representatives.

Practical Skills
• Inspect a range of work places, identify the hazards and determine the associated risks, indicating what actions must be taken to eliminate, mitigate and control the risks. (Includes reporting and record keeping)
• Conduct a workplace health and safety meeting with team members, make inputs and presentations at meetings and record the results of meetings.
• Facilitate a process using a range of incident investigation techniques to determine the root causes or failures of controls and recommend corrective actions to prevent future incidents and complete the reports.
• Plan, schedule and review the work of Occupational Health and Safety Representatives
• Conduct performance improvement discussions with peers and subordinates.
• Inspect a range of work places

Occupational Context
a. Organisational Risk Management Processes; b. Safety representative appointment and management processes; c. Hazard identification processes.

Work Experience
• Over a period of three months inspect work places, identify hazards and risks and recommend corrective actions.
• Discuss the nomination of Occupational Health and Safety representatives with constituency groups;
• Coach newly appointed and practicing Occupational Health and Safety representatives and/or employees in the duties required from them.
• Participate in Hazard and risk identification processes
• Participate in accident/incident investigations.

2. Participating in the planning and implementation of operational occupational health and safety management systems. (NQF Level: 5)

Unique Product or Service; Operational Occupational Health and Safety system planned and implemented..

Knowledge Focus
• Principles of designing and developing appropriate Occupational Health and Safety policies, procedures and standards. (Advanced)
• Occupational health and safety management systems and the key components of an effective system. (Advanced)
• Concept of integrated risk management and the role of the occupational health and safety function in risk management. (Intermediate)
• Structure of the regulatory requirements regarding occupational health and safety and how it links to the occupational health and safety management system. (Advanced)
• Economics of occupational health and safety and how this impacts on the value chain (Intermediate)
• Concepts and principles of cause and effect analysis and how this applies to occupational hazard identification and risk assessment. and incident and accident investigation.(Advanced)
• Theories, concepts and principles of strategic planning and how this applies to occupational health and safety management. (Intermediate)
• Fundamentals of Safety aspects related to industry and operations
• Concepts and principles of integrated value chain management (Intermediate)
• Principles and concepts of human resources planning and management and how it supports the occupational health and safety management system (Basic)
• Concepts and principles of interpreting and using occupational hygiene survey results. (Intermediate)
• Concepts and principles of effective communication and internal consulting (Advanced)
• Learning and development process and cycle and how this is used to improve the effectiveness of occupational health and safety (Intermediate)
• Criteria and standards for effective documentation and document control (Advanced)
• Concepts and principles of developing an emergency preparedness plan and process for different organisations and key approval, rehearsal and implementation steps. (Advanced)
• Application of monitoring tools and technical reports related to occupational health and safety. (Intermediate)
• Concept of behavioural safety management (Advanced)
• Principles of developing and implementing safe working practices (Advanced)
• The application of monitoring, evaluation and corrective action in occupational health and safety. (Intermediate)

Occupational Responsibility
a. Develop a risk profile and legal register for a designated work area; b.Advise on the health and safety infrastructure required to implement the occupational health and safety system. c. Evaluate all training to make sure that the training provided contains the necessary safety and health components. c. Evaluate that competent persons are appointed to execute the various duties and implement controls to maintain this; d. Establish, maintain and improve the health and safety documentation and reporting systems, controls and processes; e. Advise on the establishment maintenance and improvement of emergency response and preparedness

Practical Skills
• Analyse a specific work area/section, develop a risk profile, legal register and plan the implementation of an appropriate occupational health and safety management system.
• Use computer based packages to develop presentations, create and analyse spreadsheets, produce memorandums, reports and use electronic mail systems.
• Analyse the needs of an organisation and develop a training matrix for all the required occupational health and safety learning. Evaluate current learning programmes to determine the relevance and sufficiency of the learning provided to meet occupational health and safety needs.
• Design and develop appropriate procedures to meet and improve the requirements of the occupational health and safety management system.
• Develop an emergency preparedness plan and process for different organisations and define the key approval, rehearsal and implementation steps.

Occupational Context
a. Occupational Health and Safety system design and planning processes; b. Emergency preparedness processes; c. OHS system implementation processes.

Work Experience
• Participating in the planning of at least one operational occupational health and safety management system.
• Exposed to the implementation of systems for a period of six months

3. Monitor and continually improve the effectiveness of operational Occupational Health and Safety systems. (NQF Level: 5)

Unique Product or Service; Effectively operating operational Occupational Health and Safety systems.

Knowledge Focus
• Principles of occupational hygiene measuring instruments and the interpretation of the readings in terms of the threshold limits of such measurements (Basic)
• Concepts and theories of coaching, influencing people in an assertive manner and dealing with conflict. (Intermediate)
• How, when and what to measure for compliance by means of audits and inspections (Advanced)
• Concepts and principles of corporate and organisational governance and the regulatory requirements associated with governance. (Intermediate)
• Principles and ethics of auditing (Advanced)
• Concepts, principles and leading practices associated with continuous improvement (Intermediate)
• Concepts and principles of change management and how to apply these principles when implementing new systems. (Intermediate)
• Principles of effective auditing and inspection practices (Advanced)

Occupational Responsibility
a. Manage the effectiveness of operational Occupational Health and Safety systems; b. Participating in processes to continually improve operational Occupational Health and Safety systems.

Practical Skills
• Evaluate accident and incident investigation reports and assess the effectiveness of actions taken relevant to root cause analysis.
• Facilitate a process using a range of incident investigation techniques to determine the root causes or failures of controls and recommend corrective actions to prevent future incidents and complete the reports.
• Develop reports and make presentations of occupational health and safety issues to diverse groups of decision makers.

Occupational Context; a. Accident and incident reporting processes; b. Accident and incident investigating processes.

Work Experience; Monitoring and managing an OHS management system for a period of one year.

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SECTION 3: Learning Component Specification

3.1. Knowledge Subjects
226302004-KS-1 Occupational Health and  Safety Practice (1)
226302004-KS-2 Occupational Health and Safety Practice (2)
226302004-KS-3 Operations Management and Supervision (1)

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226302004-KS-1: Occupational Health and Industrial Hygiene Practice (1)

The focus of the learning in this subject is on building understanding of the key quality and safety issues that impact on the productivity of employees. The learning includes the key issues relevant to the procedural and legal aspects required to monitor work progress and the use of equipment and instruments.

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KS01-01. Roles and responsibilities of the Occupational Health and safety representative as set out in the relevant legislation (Intermediate) (Credits: 1) (NQF 2) (R)

Learning Activity Guidelines
1. Explain the purpose of the Occupational health and Safety representative: a. Functions as described in the legislation; b. Rights and duties of the employer and employees regarding occupational health and safety; c. Rights and powers of health safety representatives.
2. Describe the process for appointing Occupational Health and safety representatives: a. Negotiation and consultation process; b. designation of the working places; c. Qualification requirements of representatives; d. Election and appointment of the representatives.
3. Explain the functions of the occupational Health and safety Committees: a. Structure of the various committees; b. Rights and powers of the Occupational Health and Safety committees; c. Legal obligation to support the work of the committees. e. The importance of compliance with the relevant legislation.

TOPIC ASSESSMENT CRITERIA; Given scenarios relating to the work of Occupational Health and Safety representatives in various occupational settings be able to: a. Identify where the legal rights and duties of the Occupational Health and Safety representative is being ignored and/or exceeded; b. Indicate if the correct processes are being used to select and appoint the Occupational Health and safety representative and how these processes can be improved; c. Identify where the incorrect structuring of Occupational Health and Safety Committees are hampering the effective functioning of the Occupational Health and Safety representative and how these deviations present a risk to the organisation.

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KS01-02. Legislative requirements related to Occupational health and safety (Basic) (Credits: 1) (NQF3) R

Learning Activity Guidelines:
• 1. Explain the purpose and structure of the relevant legislation applicable to a specific workplace. a. Identify sections of the act and the regulations relevant to the learners place of work; b. Explain the objectives of the act.
• 2. Explain the difference between the various legislative instruments: a. Act b. Regulation; c. Code of Practice; d. Policy; e. Procedure; f. Standards.

TOPIC ASSESSMENT CRITERIA: Given descriptions of various working environments and a list of the relevant legislation with the purpose of each of the pieces of legislation. Be able to: a. Correctly identify the sections of legislation that will be applicable to managing Occupational Health and Safety in each of the work environments; b. With reference to the learning material correctly explain the difference between the various types and levels of legislation.

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KS01-04. Definitions of and difference between Occupational Health, Occupational Safety and Environmental management. (Basic) (Credits: 1) NQF 2 R

Learning Activity Guidelines; Define and describe occupational health, safety and environmental control: a. Objectives of each of the functions; b. Key roles and responsibilities of the various disciplines.

TOPIC ASSESSMENT CRITERIA:
Explain what the different roles and responsibilities are of all the sub disciplines related to Occupational Health, Safety and Environment. (Including Occupational Hygiene, Medicine etc.)

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KS01:05. Concept of behavioural safety management (Basic) (Credits: 1) NQF 4 R

Learning Activity Guidelines:
• 1. Explain what is meant by behaviour and how the behaviour of people influence their health and safety;
• 2. Describe the factors that influence the behaviour of people and give examples of this in a work environment:
• 3. Identify and explain the role of behavioural modification in influencing the overall health and safety of employees;
• 4. Explain what contribution leadership can make towards creating a culture where unacceptable behaviour regarding health and safety issues are not tolerated.

TOPIC ASSESSMENT CRITERIA:
Given at least three different safety behaviour scenarios be able to;
a. Identify the correct safety behaviours;
b. Identify incorrect safety behaviours;
c. Describe what must be done to improve the safety behaviours.

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KS01-06. Concepts and principles of emergency preparedness and response (Basic) (Credits: 1) NQF 3 R

Learning Activity Guidelines
• 1. Explain the definition of an emergency and give examples of typical emergencies that could occur in the workplace;
• 2. Explain the difference between preparedness and response and give examples of typical preparedness and response actions;
• 3. Describe the roles of the various role players to ensure that an organisation is adequately prepared for emergencies;
• 4. Describe the roles of the various role players when an emergency occur.

TOPIC ASSESSMENT CRITERIA:
Given different business scenarios and descriptions of various emergencies be able to;
a. Indicate what emergency plans must be in place in the typical businesses;
b. Identify what was done correctly when dealing with the different emergencies;
c. Describe the responsibilities of the various role players in the given emergencies.

Total Credits: 4

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Provider Accreditation Requirements

Human Resources
Facilitators of learning must:
a. Be in possession of a recognized qualification in the field of OHS at a level of at least NQF 3 or equivalent;
b. Have completed at least three years relevant work experience;
c. Be in possession of a recognised Adult Learning qualification at the level of at least a Facilitator Certificate. – or prove this through relevant recognition of prior learning.
e. Appropriate arrangements must be in place to conduct learner assessments in a fair and equitable manner.

Physical Resources
Providers must have access to:
a. Back up facilitators;
b. A physical address and access to proper lecture facilities, audio visual aids and equipment with appropriate contingencies;
c. Maximum facilitator/learner ratio should not exceed 1:15;
d. Venues must have adequate seating, and ergonomic requirements to cater for the number of learners.
e. Facilities must be provided for break away sessions and all the simulations and other resources as stipulated in the module specifications.
f. Appropriate learning resources must be available and accessible to meet the requirements as set out in the curriculum.
g. All learners must be provided with easy access to the required learning materials and resources.
h. Providers must have the administrative ability to maintain records of all learners and monitor the progress of the learners.
i. Providers must have adequate policies and procedures in place to review and manage the progress of learners and learners must have access to their progress reports.
j. Providers must be able to access and comply with reporting requirements as set by the External assessment Quality Partner.

Legal  Requirements
a. The providers must prove an acceptable arrangement of co-operation with recognised employers to facilitate the practical skills and assist learners to get exposure to the work experience components;
b. Facilities must comply with all relevant regulatory requirements;
c. Providers must obtain and retain ISO certification.

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226302004-KS-02: Occupational Health and Safety Practice (2)
The focus of the learning in this subject is on building understanding of the key theories, concepts and principles required to process the required data and provide Occupational Health and Industrial Hygiene services in the capacity as a Safety and Health Officer.

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KS02-01. Principles, concepts and processes of hazard identification, risk assessment and control(Intermediate) (Credits: 3) (NQF 4)

Learning Activity Guidelines:
• 1. Describe the process of hazard identification and risk assessment giving practical examples of how it is done in different work environments; a. Steps for identifying hazards; b. Different processes of classifying hazards; c. Typical process for identifying the related risks; d. Methods of classifying and describing significant risks; e. Scope (stakeholders, techniques and area); f. Various process steps for conducting the assessment g. Implementation steps; h. Monitoring and reporting process.
• 2. Explain the difference and interrelationship between hazards and risks: a. Definition of a Hazard; b. Definition of a Risk; c. The cause and effect relationship between hazards and risks;
• 3. Describe what is meant by controls and give examples of controls to prevent hazards from causing incidents as well as controls to mitigate the consequences when a hazard does cause an accident/incident. Explain the hierarchy of control of hazards and risks: a. Description as per the Health and safety regulations.
• 4. Explain the legal requirements regarding hazard identification and risk assessment. Describe the various sources of hazards: a. Different types of hazards; b. The impact of the various hazards; c. The sources of the different types of hazards; d. Energy as a source of hazard (what this is and how it works)

TOPIC ASSESSMENT CRITERIA: Given various scenarios of work situations with different hazards and potential risks. Be able to: Without reference to the learning material: a. Identify the various hazards; b. Classify the hazards in terms of the potential for causing injury or damage; c. Describe the associated risks and d. Indicate the relevant controls that can be put in place.

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KS02-02. Techniques of accident and incident investigation (Intermediate) (Credits: 3) NQF 4

Learning Activity Guidelines
• 1. Explain the difference between accidents and incidents;
• 2. Use examples to explain the interrelationship of accidents and incidents giving the typical statistical model of how incidents eventually lead to accidents;
• 3. Describe the legal requirements regarding the need to investigate and report on all accidents and incidents;
• 4. Describe the typical process for investigating accidents and incidents;
• 5. Describe the criteria for effective accident and incident investigation.

TOPIC ASSESSMENT CRITERIA; Given various accident and incident investigation scenarios identify the extent to which the investigations were effective and the appropriate criteria for effective investigations was met and motivate the reasons why the criteria is important.

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KS02-03. Principles of occupational hygiene measuring instruments and the interpretation of the readings in terms of the threshold limits of such measurements (Basic) (Credits: 2) NQF 4

Learning Activity Guidelines
• 1. Explain the potential occupational health hazards and routes of entry into the body;
• 2. Identify the typical occupational hygiene measurements that is taken within industry;
• 3. Identify the instruments that are used to take typical occupational hygiene measurements with regards to: a. Airborne pollutants; b. Biological agents; c. Dermal exposure and surface contamination; d. Physical agents; e. Ergonomics; f. Air velocity and pressure; g. Water quality; h. Chemical agents; etc
• 4. Explain where the threshold limits for the various occupational hygiene measurements can be obtained. a. Legal requirements; b. Roles of the various stakeholders in determining the levels; c. Role of safety representatives and employees in ensuring that they work in safe and healthy environments.

TOPIC ASSESSMENT CRITERIA; Given several occupational hygiene reports covering different stressors be able to:
a. Determine the extent of legal compliance;
b. Grounds for referral for professional inputs.

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KS02-04. Principles of safe working practices in and around the place of work (Intermediate) (Credits: 3) (NQF 4) R

Learning Activity Guidelines
• 1. Identify and explain the safety practices required for working environments.
• 2. Identify and explain the health and safety practices relevant to the machinery, tools and equipment used in work environments.
• 3. Identify and explain the specific safety practices required for the range of work activities relevant to a specific work area.
• 4. Identify and explain the emergency preparedness and response relevant to work areas.

TOPIC ASSESSMENT CRITERIA; Given various scenarios of safe and unsafe acts and  work conditions   with different practices being applied be able to:
a. Identify correct safe work practices;
b. Identify equipment that is unsafe or defective;
c. Identify relevant emergency preparedness responses applicable.

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KS02-05. The application of monitoring, evaluation and corrective action in occupational health and safety. (Intermediate) (Credits: 3) NQF 5

Learning Activity Guidelines
1. Identify and describe the various monitoring tools used in occupational health and safety management: a. Inspection schedules and checklists; b. Critical equipment lists; c. Measuring equipment list; d. Measurement procedures and statistical trends; e. Calibration schemes and records; f. Maintenance system activities and results; g. Completed checklists (system audit outputs); h. Evidence of risk profiles and non conformance reports.
• 2. Describe the evaluation processes used in occupational health and safety: a. What must be evaluated; b. Developing a protocol for evaluation; c. The criteria for conducting the evaluation; d. Process for collecting the relevant data; e. Data analysis and interpretation methods; f. Reporting processes and formats.
• 3. Describe the processes for defining and implementing corrective actions: a. The typical management processes for implementing recommendations; b. Consequences when recommendations are not implemented; c. Mechanisms to monitor the effective implementation of recommendations; d. Close out reports.
• 4. Describe the criteria for well designed OHS policies, procedures and standards.

TOPIC ASSESSMENT CRITERIA; Given case studies of various classical  health and safety systems be able to:
a. Identify the system deficiencies and reasons for the deficiencies;
b. Recommend appropriate corrective actions and changes to policies, procedures and standards.

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KS02-06. Occupational health and safety management systems and the key components of an effective system. (Advanced) (Credits: 5) NQF 6

Learning Activity Guidelines
• 1. Identify all the requirements applicable to Health and Safety risk management. a. Legal (National, provincial and local); b. Specified internal requirements; c. Specified external requirement.
• 2. Interpret and explain the use of risk profiles when developing policies and procedures for Occupational Health and safety.
• 3. Explain the generic processes for developing, approving and legitimising policies, procedures and standards for OHS.
• 4. Describe and give examples of the consequences of inadequate communication of OHS policies, procedures and standards.
• 5. Explain what is meant by a system and what the difference is between systems and processes;
• 6. List the typical components of an effective OHS system: a. Hazard and risk identification; b. Development of systems for compliance; c. Communication and implementation of system requirements; d. Evaluation and correction of deviations.
• 7. Describe the South African national standard for OHS management systems. (SANS OHSAS 18001) and indicate how this aligns with the generic components of an effective OHS safety management system.

TOPIC ASSESSMENT CRITEIA; Given a range of occupational circumstances relevant to different industries identify the key components of a required Occupational Health and Safety management system and develop a proposed system.

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KS02-07. Structure of the regulatory requirements regarding occupational health and safety and how it links to the occupational health and safety management system. (Advanced) (Credits: 2) NQF 5

Learning Activity Guidelines
• 1. Explain the role and function of a legal register in facilitating legal compliance.
• 2. Explain the different levels of regulatory requirements (Laws, Conventions, treaties, policies, procedures, codes etc): a. International b. National; c. Provincial d. Local e. Organisational
• 3. Explain and give examples of the origin and structure of legislation: a. How laws originate; b. Different types of legislation; c. Principles of prosecution; d. Basic legal liability; e. Basic rule for the interpretation of legislation.

TOPIC ASSESSMENT CRITERIA; Given a range of different business environments be able to identify and describe the applicable regulatory requirements and indicate what must be included in the legal registers for the various scenarios.

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KS02-08. Fundamentals of Health and Safety aspects related to industry and operations (Intermediate) (Credits: 4) NQF 6

Learning Activity Guidelines
• 1. Describe the key technical aspects relevant to various industries and processes;
• 2. Describe the basic value chain relevant to a range of operations and industries;
• 3. Describe the minimum technical standards relevant to various industries;

TOPIC ASSESSMENT CRITERIA; Given typical business situations identify and describe the required health and safety measures and indicate how to go about determining the key technical health and safety aspects required using applicable frameworks and related technical knowledge.

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KS02-09. Concepts and principles of interpreting and using occupational hygiene survey results. (Intermediate) (Credits: 4) NQF 5

Learning Activity Guidelines
• 1. Describe the various Occupational Hygiene Monitoring techniques. RANGE: a. Thermal stress;. b. Airborne pollutants; c. Noise; d. Vibrations; e. Radiation.
• 2. Identify the relevant monitoring techniques to use depending on the different routes of entry.
• 3. Interpret the results, in terms of Exposure Limits, of various Occupational Hygiene Measurements and indicate actions to deal with unacceptable results. RANGE: a. Occupational Exposure Limit, Time Weighted Average, Short Term Exposure Limits, Ceiling Limit.
• 4. Describe the different Occupational Hygiene Exposure limits. RANGE: Occupational Exposure Limit, Time Weighted Average, Short Term Exposure Limits, Ceiling Limit

TOPIC ASSESSMENT CRITERIA; Given several scenarios depicting deficiencies with instrumentation, measurement techniques, misinterpretation of results and poor reporting be able to:
a. Identify the actual deficiencies;
b. Recommend preventative and corrective actions.

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KS02-10. Criteria and standards for effective documentation and document control (Advanced) (Credits: 2) NQF 3

Learning Activity Guidelines
• 1. Explain the document and record classification process for Occupational Health and Safety; a. Statutory documentation and records (Long retention period); b. Confidential documents and records; c. Resources and reference material; d. Other media (manuals, DVD’s drawings etc.)
• 2. Describe the principles for record keeping and archiving documents.
• 3. Describe the principles for backup and retention of critical documents and records. a. Retention periods; b. Review and updates; c. Disposals
• 4. Explain the principles of document and record security: a. Statutory requirements; b. Classified documents; c. Unclassified documents. d. Access control; e. Physical security.
• 5. Describe the criteria for the quality of Occupational Health and Safety documentation.

TOPIC ASSESSMENT CRITERIA; Given a range of Occupational health and Safety media, reports and documents. Be able to:
a. Classify the documents regarding the need for security and retention;
b. Identify deficiencies in the document control systems used;
c. Indicate appropriate actions to improve the controls of the documents and media;
d. Indicate how to continually optimise the effectiveness of document control.

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KS02-11. Concepts and principles of developing an emergency preparedness and response plan and the process for different organisations and key approval, rehearsal and implementation steps. (Advanced) (Credits: 2) NQF 6

Learning Activity Guidelines
• 1. Describe the critical steps in the cycle for establishing, implementing and maintaining emergency preparedness and response. a. Identify potential for emergency situations; b. Establish emergency response procedures; c. Identify required equipment; d. Identify response training requirements; e. Define periodic testing procedures; f. Establish review procedures.
• 2. Describe the considerations when designing and developing emergency preparedness and response: a. Statutory requirements; b. SANS specifications; c. Threat analysis (Potential for emergency situations); d. Liaison with relevant parties.

TOPIC ASSESSMENT CRITERIA; Given various industry requirements and descriptions of various emergency preparedness and response plans be able to:
a. Develop comprehensive audit evaluation checklists (plus minins 50 items);
b. Assess the effectiveness of the given response and preparedness plans.

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KS02-12. Principles of developing and implementing operational controls.(Advanced (Credits: 8) NQF 7

Learning Activity Guidelines
• 1. Explain the concept of safe work practices and how this relates to the standardisation of the right way of doing work;
• 2. Describe and give examples of the main categories of work that must be controlled from an occupational health and safety perspective: a. Plant; b. Machinery; c. Premises d. Tools and Equipment; e. Materials and substances; f. Workplace; g. People h. Activities
• 3. Identify and describe the principles for instituting operational controls in each of the identified categories. a. Design and specification controls; b. Procurement controls; c. Pre, post and operational use controls; d. Commissioning and training controls; e. Planned maintenance, inspection and test controls; f. Decommissioning, rehabilitation and closure; g. Waste and disposal.

TOPIC ASSESSMENT CRITERIA; Given various business environments and the project life cycle. Be able to:
a. Through a process of identification and assessment describe  the typical deficiencies related to each stage in the life cycle relevant to people, equipment, plant and machinery and the environment that will result in poor operational control.

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KS02-13. Principles of effective auditing and inspection practices (Advanced) (Credits: 2) NQF 5

Learning Activity Guidelines
• 1. Describe the context and scope of various audits and inspections.
• 2. Explain and compare the critical quality requirements for audits and inspections.
• 3. Explain the respective steps of an effective audit and inspection process.
• 4. Explain the criteria for the effective communication of audit and inspection results.
• 5. List and describe other ways of measuring for compliance.
• 6. Describe How, when and what to measure for compliance by means of audits and inspections

TOPIC ASSESSMENT CRITERIA; Given a specific industry scenario related to modification and construction activities prepare a comprehensive internal audit plan covering all regulatory and risk management aspects of Occupational Health and Safety.

Total Credits: 43

Exemptions
Qualification or Learning programs that can give you exemption for this Module:
Number /Title /Institution /NQF Level

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Provider Accreditation Requirements

Human Resources
Facilitators of learning must:
a. Be in possession of a recognized qualification in the field of OHS at a level of at least NQF 6 or equivalent;
b. Be eligible to be registered as a person competent to practice by a recognised professional body;
c. Have completed at least five years relevant work experience;
d. Be in possession of a recognised Adult Learning qualification at the level of at least a two year diploma equivalent to a minimum of NQF 5. – or prove this through relevant recognition of prior learning.
e. Appropriate arrangements must be in place to conduct learner assessments in a fair and equitable manner.

Physical Resources
Providers must have access to:
a. Back up facilitators;
b. A physical address and access to proper lecture facilities, audio visual aids and equipment with appropriate contingencies;
c. Maximum facilitator/learner ratio should not exceed 1:15;
d. Venues must have adequate seating, and ergonomic requirements to cater for the number of learners.
e. Facilities must be provided for break away sessions and all the simulations and other resources as stipulated in the module specifications.
f. Appropriate learning resources must be available and accessible to meet the requirements as set out in the curriculum.
g. All learners must be provided with easy access to the required learning materials and resources.
h. Providers must have the administrative ability to maintain records of all learners and monitor the progress of the learners.
i. Providers must have adequate policies and procedures in place to review and manage the progress of learners and learners must have access to their progress reports.
j. Providers must be able to access and comply with reporting requirements as set by the External assessment Quality Partner.

Legal  Requirements
a. Providers must prove an acceptable arrangement of co-operation with recognised employers to facilitate the practical skills and assist learners to get exposure to the work experience components;
b. Facilities must comply with all relevant regulatory requirements;
c. Providers must obtain and retain ISO certification.

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226302004-KS-3: Operations Management and Supervision (1)
The focus of the learning in this subject is on building understanding of the key concepts and principles underpinning the areas where a safety officer must provide services and ensure the completion of work in accordance with laid down processes, procedures and standards.

1. Concepts and theories of coaching, influencing people in an assertive manner and dealing with conflict. (Intermediate) (Credits: 2) NQF 4

Learning Activity Guidelines
• 1. Explain a basic communication model and describe workplace strategies to overcome the typical barriers to communication;
• 2. Describe what is meant by coaching, influencing people, assertiveness and conflict;
• 3. Explain a basic model for coaching;
• 4. Explain what is meant by communication behaviours and communication processes and identify the basic communication behaviours that will enhance effective communication;
• 5. Describe the difference between assertiveness and aggressiveness and give examples of each;
• 6. Describe basic strategies for preventing and managing conflict;
• 7. Explain the need for dealing with issues in an assertive manner.
• 8. Describe the concepts and principles of effective communication and internal consulting

TOPIC ASSESSMENT CRITERIA; Given a range of individual and group communication, conflict and understanding gap scenarios be able to:
a. Indicate how the model of communication applies to solving communication and conflict problems;
b. Draw up appropriate coaching plans for subordinates;
c. Indicate the process of effectively influencing people to work according to standards.

2. Concept of integrated risk management and the role of the occupational health and safety function in risk management. (Intermediate) (Credits: 8) NQF 6

Learning Activity Guidelines
• 1. Explain the concept of risk management: a. What a baseline risk assessment is; b. Issue based risk assessment; c. Continuous risk assessment in accordance with the applicable International standards (OHSAS 18001, ISO 14001, ISO 9001)
• 2. List all the elements that must be considered in an integrated risk management system. a. Hazard Identification and analysis; b. Risk assessment processes; c. Risk quantification; d. Design and implementation of control measures; e. The need for effective risk communication and liaison with interested and affected parties.
• 3. Explain the principles and effects of cross impact analysis in risk assessment a. Give examples of where cross impact analysis is used in risk assessment; b. Explain the various techniques for conducting cross impact analysis.
• 4. Explain the basic principles of the economics of mitigation and control of risks. a. Legal liability; b. Reasonably practicable; c. Economic viability; d. Prioritisation; e. Hierarchy of controls
• 5. Describe the various risk assessment techniques. a. HIRA; b. HAZOPS; c. Fault tree; d. Inspections and audits; e. Bow-tie analysis; f. FMEA

TOPIC ASSESSMENT CRITERIA; Given various risk situations learners will be able to:
a. Identify and describe the appropriate risk assessment processes to deal with the risks;

3. Economics of occupational health and safety and how this impacts on the value chain (Intermediate) (Credits: 2) NQF 5

Learning Activity Guidelines:
• 1. Calculate and explain the short, medium and long term costs of accidents and incidents: a. Direct and indirect costs; (Humane aspects, Socio economic impact of accidents and incidents, Ill Health as a result of exposure etc.)
• 2. Identify the potential economic value of effectively managing Occupational Health and Safety.
• 3. Explain and give examples of the elements of a typical Occupational Health and Safety budget;
• 4. Describe the process for developing and managing an appropriate Occupational Health and Safety budget.
• 5. Describe the impact of occupational health and safety performance on the value chain of a typical business.

TOPIC ASSESSMENT CRITERIA; Given an integrated case exercise (Reports, statistics and data)  be able to demonstrate the understanding as described in the learning activity guidelines.

4. Concepts and principles of cause and effect analysis and how this applies to occupational hazard identification and risk assessment. and incident and accident investigation.(Advanced) (Credits: 1) NQF 4

Learning Activity Guidelines
• 1. Define what is meant by cause and effect and give examples of how this applies to hazard identification, risk assessment and accident/incident investigation.
• 2. Explain how a cause and effect analysis works and how it applies to risk assessment, hazard identification and incident/accident investigation.
• 3. Explain what is meant by preventative, corrective and contingency actions and give examples of how this is applied in hazard identification, risk assessment and accident/incident investigations. a. Cover pre-contact, contact and post contact controls.

TOPIC ASSESSMENT CRITERIA; Given descriptions of various accidents and incidents in different industries and work environments. Be able to:
a.  Indicate how these situations explain the concept of cause and effect
b. Describe how a cause and effect analysis should be done in each of the given situations;
c. Through examples explain each step in a typical cause and effect process.

5. Theories, concepts and principles of strategic planning and how this applies to occupational health and safety management. (Intermediate) (Credits: 2) NQF 6

Learning Activity Guidelines:
• 1. Describe the basic business system;
• 2. Describe fundamental business planning process and the role of strategy in it;
• 3. Explain what is meant by: Strategy, vision, mission and business objectives;
• 4. Describe how the fundamental business processes are applied within the occupational health and safety environment.
• 5. Describe the concepts and principles of integrated value chain management.

TOPIC ASSESSMENT CRITERIA; Given a range of OHS related problems in various business operations be able to:
a. Describe the origin and impact of these problems in relation to the business system;
b. Indicate the role that planning played in these problems and what needs to be changed in the planning processes to prevent similar problems in the future.

6. Learning and development process and cycle and how this is used to improve the effectiveness of occupational health and safety (Intermediate) (Credits: 1) NQF 4

Learning Activity Guidelines:
• 1. Explain the typical Learning and development life cycle ADDI;
• 2. Describe the impact of each element of the learning and development life cycle on Occupational Health and safety;
• 3. Describe the criteria for effective learning material;
• 4. Explain the basic principles of adult learning.

TOPIC ASSESSMENT CRITERIA: Given various organisational OHS learning and development needs, competency profiles and descriptions of different learning and development structures, strategies and resources. Be able to:
a. Identify possible deficiencies in the learning and development processes;
b. Describe actions to deal with the given learning and development challenges.

7. Principles and ethics of auditing (Advanced) (Credits: 1) NQF 4

Learning Activity Guidelines:
• 1. Explain what is meant by ethics and why ethical behaviour is always important;
• 2. Describe the consequences of unethical behaviour on occupational health and safety;
• 3. Describe how an occupational health and safety monitoring system relies on ethical behavior to ensure its effectiveness.

TOPIC ASSESSMENT CRITERIA: ,,

8. Concepts, principles and leading practices associated with continuous improvement (Intermediate) (Credits: 3) NQF 5

Learning Activity Guidelines:
• 1. Describe what is meant by continuous improvement and how it it manifests in the plan, do, check, act cycle: a. Comparison with the management functions (POLC); b. Discuss the principles of effective controls within the management functions (ISMECC)
• 2. Give examples of continuous improvement processes in various work places.
• 3. Describe the advantages and implications of the effective use of continuous improvement processes.
• 4. Explain the typical practices associated with continuous improvement processes: a. Occurrence management; b. Deviation and non conformance management; c. Lessons learnt and organisation wide implementation; d. Modification management; e. Proper commissioning and change management.
• 5. Explain the importance of standards and specifications in ensuring continuous improvement.

TOPIC ASSESSMENT CRITERIA: ,,

9. Concepts and principles of change management and how to apply these principles when implementing new systems. (Intermediate) (Credits: 1) NQF 5

Learning Activity Guidelines:
• 1. Define change and give reasons why the implementation of changes in an organisation must be managed;
• 2. Explain the typical responses of people to change and how they impact on the effectiveness of implementing changes in organisations.
• 3. Describe a typical change management process and give examples of what must be done to help people understand and accept change.
• 4. Give examples of the use of change management in relation to occupational health and safety issues.

TOPIC ASSESSMENT CRITERIA; ,,

Total Credits: 17
Exemptions; Qualification or Learning programs that can give you exemption for this Module /Number /Title /Institution / NQF Level

Provider Accreditation Requirements

Human Resources
Facilitators of learning must:
a. Be in possession of a recognized qualification in the field of OHS at a level of at least NQF 6 or equivalent;
b. Be eligible to be registered as a person competent to practice by a recognised professional body;
c. Have completed at least five years relevant work experience;
d. Be in possession of a recognised Adult Learning qualification at the level of at least a two year diploma equivalent to a minimum of NQF 5. – or prove this through relevant recognition of prior learning.
e. Appropriate arrangements must be in place to conduct learner assessments in a fair and equitable manner.

Physical Resources
Providers must have access to:
a. Back up facilitators;
b. A physical address and access to proper lecture facilities, audio visual aids and equipment with appropriate contingencies;
c. Maximum facilitator/learner ratio should not exceed 1:15;
d. Venues must have adequate seating, and ergonomic requirements to cater for the number of learners.
e. Facilities must be provided for break away sessions and all the simulations and other resources as stipulated in the module specifications.
f. Appropriate learning resources must be available and accessible to meet the requirements as set out in the curriculum.
g. All learners must be provided with easy access to the required learning materials and resources.
h. Providers must have the administrative ability to maintain records of all learners and monitor the progress of the learners.
i. Providers must have adequate policies and procedures in place to review and manage the progress of learners and learners must have access to their progress reports.
j. Providers must be able to access and comply with reporting requirements as set by the External assessment Quality Partner.

Legal  Requirements
a. The providers must prove an acceptable arrangement of co-operation with recognised employers to facilitate the practical skills and assist learners to get exposure to the work experience components;
b. Facilities must comply with all relevant regulatory requirements;
c. Providers must obtain and retain ISO certification.

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3.2. Practical Skills Modules

226302 -002 PM -01 Inspect a range of work places
226302 -001-PM -02 Facilitating and supporting actions to eliminate or control hazards in order to minimise risks in a designated work area.
226302 -001-PM -03 Participating in the planning and implementation of operational occupational health and safety management systems.
226302 -001-PM -04 Monitor and continually improve the effectiveness of operational Occupational Health and Safety systems.

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PM01:01. Inspect a range of work places (Credits: 4) NQF 3 R

Learning Activity Guidelines
Given various examples of work places (Photos, videos etc) and descriptions of different workplace scenarios (Health and safety sub Management system, current report formats, work conditions etc.). Within a simulated and then a controlled work situation. Be able to:
1. Anticipate and identify all the actual and potential hazards in the examples;
2. Determine the characteristics of the hazards identified. (Physical, chemical, biological, radiological, mechanical, psychological, ergonomically, electrical, etc.)
3. Classify the hazards according to the types of hazards and the potential impact of the hazards. (Health, environment, safety, quality, etc)
4. Identify and immediately act on the risks that require immediate action and recommend possible improvement actions.
5. Complete a report informing decision makers about the hazards and required immediate actions.

Guidelines for assessment
1. APPLIED KNOWLEDGE: Test understanding of: a. Principles of hazard identification; b. Characteristics of various types of hazards; c. Basic relevant occupational legislation; d. Minimum technical standards relevant to the described work environments.
2. Observe the extent to which the learner: a. Follows the given process for hazard identification; b. The use of specific questioning techniques for understanding the situation.
3. Evaluate the effectiveness of the context and content of the report related to the given scenarios. (All hazards identified all required immediate actions initiated, all non compliance issues identified)

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226302 – 001-PM-02: Facilitating and supporting actions to eliminate or control hazards in order to minimise risks in a designated work area. (NQF Level:3)

Scope of the Module; Pproviding learners an opportunity to practice the skills required to eliminate and/or control hazards in a designated work area.

PM02-01. Conduct a workplace health and safety meeting with team members make inputs and presentations at meetings and record the results of meetings. (Credits: 8) NQF 3

Learning Activity Guidelines:
Given various inspection reports, appropriate and inappropriate documents tabled, presentations, incident reports, occupational hygiene monitoring reports, risk assessment reports and minutes of previous meetings, different workplace scenarios, relevant regulatory requirements, an organisational structure and a diverse team of workplace stakeholders. Be able to:
1. Develop a meeting terms of reference, agenda, meeting schedule, attendance register, meeting minute keeping template and meeting notification letters;
2. Analyse the given information and prepare for making presentations at the meeting;
3. Conduct/ chair the safety meeting;
4. Take minutes of a safety meeting;
5. Make presentations to safety meetings;

Guidelines for assessment
1. APPLIED KNOWLEDGE: Test understanding of: a. Meeting procedures and the relevant regulatory requirements regarding occupational health and safety meetings; c. The use of the permissibility of information tabled at occupational health and safety meetings; d. The importance of confidentiality of information discussed at meetings; e. The need for compliance with the distribution of minutes.
2. Evaluate: a. That all required participants for the meeting are identified; b. Relevance of the terms of reference and the agenda of the meeting related to the given information; c. Correct list of discussion documents; d. Effectiveness of the time planning for the meeting.
3. Observe the use of proper behaviours, techniques and processes for chairing occupational health and safety meetings: a. The effectiveness of dealing with conflict in the meetings; b. Effectiveness of meeting time management; c. The extent to which the learner listens to inputs in the meeting; d. The effectiveness of the formulation of resolutions; e. The extent to which the learner involves all participants in the meeting. f. The extent to which the learner identifies and deals with the barriers to meeting effectiveness.
4. Evaluate the accuracy and correctness of the minutes of the meetings.
5. Observe the effective use of presentation techniques; a. Appropriateness of the media used in the presentations; b. Time management of the presentation; c. Use of the proper sequencing of the presentation; d. Use of proper body language in conducting the presentation.

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PM02:02. Conduct performance improvement discussions with peers and subordinates. (Credits: 4) NQF 5

Learning Activity Guidelines:
Given: Scenarios relating to good and poor performance of peers and subordinates as well as a group of employees. Be able to:

1. Identify the unacceptable performance;
2. Conduct a discussion to identify and agree the reasons for the unacceptable performance;
3. Agree steps to improve the performance;
4. Agree follow up actions

Guidelines for Assessment
1. APPLIED KNOWLEDGE: Test understanding of the principles that performance happens within a system and that all elements of the system must be evaluated to determine the causes of poor performance; b. Principles of effective communication;
2. Observe the extent to which the learner follows the given processes to investigate the performance problems;
3. Observe the interpersonal skills used in the interviews;
4. Evaluate the effectiveness of the final agreements to resolve the problems.

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PM03:03. Facilitate a process using a range of incident investigation techniques to determine the root causes or failures of controls and recommend corrective actions to prevent future incidents and complete the reports. (Credits: 8) NQF 6

Learning Activity Guidelines:
Given: A scenario containing a range of serious accidents and incidents covering a range of impacts, photos, copies of inspections, insurance claims, descriptions of damage caused, injury reports, eye witness statements, first responder reports, copies of the minutes of safety meetings, site audit reports, training records, legal appointments. Be able to:
1. Verify that the correct emergency response procedures were followed. Check that the accident area is secured, preserved and safe for entry;
2. Identify the required plant and process information required to analyse the causes of the accident/incident.
3. Inspect and collect circumstantial evidence and appropriate photos/videos evidence from the scene of the accident/incident; (Draw diagrams of the incident, capture information to describe the sequence of events)
4. Classify the level of accident/incident, determine the type of investigation required, draft a preliminary report and prepare for the investigation (determine the correct stakeholders, put together an investigation kit);
5. Identify and source all the relevant documentation, data, records and witnesses for the accident/incident investigation;
6. Recommend the establishment of a committee to conduct the investigation into the accident/incident and make sure that the final team is made up of all the required members.
7. Collect, record and file all evidence to have it ready for further investigation;
8. Establish a forum and communication structures required to complete the investigation, report and implementation of all corrective actions.
9. Compile a close out report.

Guidelines for assessment:
1. APPLIED KNOWLEDGE: Test understanding of: a. The types of evidence required when investigating an accident/incident. b. The regulatory requirements that must/will be followed in cases of serious injury and/or death of a person; c. The regulatory requirements for notification and investigation of all serious incidents (Chemical spills, transportation aviation, nuclear, maritime etc.) d. Regulatory requirements regarding the record keeping, filing and release of information regarding accident/incident investigations.
2. Evaluate the reports and documents produced and check that all required regulatory requirements were met and that it meets the leading practice standards for accident/incident investigation.
3. Observe the appropriate use of interview skills
4. Evaluate the quality of evidence collection.

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PM02-04. Inspect a range of work places, identify the hazards and determine the associated risks, indicating what actions must be taken to eliminate, mitigate and control the risks. (Includes reporting and record keeping) (Credits: 8) NQF 5

Learning Activity Guidelines:
Given various examples of work places (Photos, videos etc) and descriptions of different workplace scenarios (Health and safety sub Management system, current report formats, work conditions etc.). Within a simulated and controlled situation. Be able to:
1. Anticipate and identify all the actual and potential hazards in the examples;
2. Determine the characteristics of the hazards identified. (Physical, chemical, biological, radiological, mechanical, psychological, ergonomical, electrical, etc.)
3. Classify the hazards according to the types of hazards and the potential impact of the hazards. (Health, environment, safety, quality, etc)
4. Describe the risks associated with all the hazards identified.
5. Rate the risks according to probability, severity, frequency and consequence. (According to ISO 31001 requirements)
6. Identify and immediately act on the risks that require immediate action.
7. Assess current management system effectiveness.
8. Complete a report informing decision makers.
9. Develop a priorotised action plan to achieve the required risk reduction and measures to ensure continuous effectiveness.

Guidelines for assessment:
1. APPLIED KNOWLEDGE: Test understanding of a. At least two different hazard analysis methodologies; b. At least two different hazard classification methodologies; c. Quantitative and qualitative risk assessment methodologies; d. The interrelationship between hazards. e. The relevant regulatory requirements associated with the hazard identification processes. (Need for ongoing review of the risk assessments)
2. Observe the extent to which the learner: a. Follows the given processes for hazard identification, hazard analysis, risk assessment and the establishment of risk control measures; b. The use of specific techniques for gathering and analysing meaningful information.
3. Evaluate a. That the report is contextually correct and complete relevant to the given scenarios; b. The level of scientific validity of the report (Repeatability, validity, accuracy, correct terminology, properly referenced)

Total Credits: 32

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Provider Accreditation Requirements:

Human Resources
Facilitators of learning must:
a. Be in possession of a recognized qualification in the field of OHS at a level of at least NQF 6 or equivalent;
b. Be eligible to be registered as a person competent to practice by a recognised professional body;
c. Have completed at least five years relevant work experience;
d. Be in possession of a recognised Adult Learning qualification at the level of at least a two year diploma equivalent to a minimum of NQF 5. – or prove this through relevant recognition of prior learning.
e. Appropriate arrangements must be in place to conduct learner assessments in a fair and equitable manner.

Physical Resources
Providers must have access to:
a. Back up facilitators;
b. A physical address and access to proper lecture facilities, audio visual aids and equipment with appropriate contingencies;
c. Maximum facilitator/learner ratio should not exceed 1:15;
d. Venues must have adequate seating, and ergonomic requirements to cater for the number of learners.
e. Facilities must be provided for break away sessions and all the simulations and other resources as stipulated in the module specifications.
f. Appropriate learning resources must be available and accessible to meet the requirements as set out in the curriculum.
g. All learners must be provided with easy access to the required learning materials and resources.
h. Providers must have the administrative ability to maintain records of all learners and monitor the progress of the learners.
i. Providers must have adequate policies and procedures in place to review and manage the progress of learners and learners must have access to their progress reports.
j. Providers must be able to access and comply with reporting requirements as set by the External assessment Quality Partner.

Legal  Requirements
a. Providers must prove an acceptable arrangement of co-operation with recognised employers to facilitate the practical skills and assist learners to get exposure to the work experience components;
b. Facilities must comply with all relevant regulatory requirements;
c. Providers must obtain and retain ISO certification.

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226302 – 001-PM-03: Participating in the planning and implementation of operational occupational health and safety management systems. (NQF Level:4)
Scope of the Module
The focus of the learning in this module is on providing learners an opportunity to practice the skills needed to effectively participate in the planning and implementation of OHS systems.

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PM03-01. Analyse a specific work area/section, develop a risk profile, legal register and plan the implementation of an appropriate occupational health and safety management system. (Credits: 4) NQF 5

Learning Activity Guidelines:
Given details regarding a specific work environment (photos, videos, models etc.), a description of the activities that must be executed in the environment, copies of the relevant regulatory requirements. Within a simulated/controlled work environment. Be able to:
1. Develop a risk profile
2. Develop a legal register
3. Use a given Occupational Health and Safety system identify the implementation requirements, steps and criteria;

Guidelines for assessment:
1. APPLIED KNOWLEDGE: Test understanding of a. At least two different techniques of compiling risk profiles (Quantification techniques, and qualitative techniques) b. planning and scheduling techniques; c. Different analysis processes and techniques (Categoration, classification, scale of seriousness)d. Management principles as set out in OHSAS 18001; d. Implications of the various regulatory requirements on the development of the risk profile and legal register.
2. Observe the extent to which the learner follow the given processes for: a. Hazard Identification; b. Hazard Analysis; c. Risk assessment; d. Establishment of risk control measures.
3. Observe the extent to which the learner follows a systematic approach for the identification of requirements, steps and criteria for the implementation of the risk profiling and safety management system;
4. Evaluate the scientific validity of the report (Repeatability, validity, accuracy, correct terminology, proper references.)

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PM03-02. Analyse the needs of an organisation and develop a training matrix for all the required occupational health and safety learning. Evaluate current learning programmes to determine the relevance and sufficiency of the learning provided to meet occupational health and safety needs. (Credits: 4) NQF 5

Learning Activity Guidelines:
Given: a. the organogram of an organisation; b. The numbers of people at different levels in the organisation; c. Description of the operational processes and the work activities being executed; d. Learning and development structures, policies, procedures and training programmes; e. Required regulatory requirements; f. Legal register; g. Base line risk assessment; h. Examples of OHS related learning material; i. Training and other reports
1. Develop a training matrix for all OHS learning requirements;
2. Evaluate the relevance and sufficiency of existing learning material and recommend improvements to learning material.
3. Conduct an evaluation of the effectiveness of the given organisational OHS training programmes and recommend improvements.
4. Assess the appropriateness of the learning providers.

Guidelines for assessment:
1. APPLIED KNOWLEDGE: Test understanding of: a. The application of relevant regulatory requirements; b. Learning and development needs analysis processes and methodologies; c. The role of training in the implementation of an effective OHS management system.
2. Evaluate the extent to which the training matrix meets the risk profile requirements and describes the learning needs in terms of all the organisational levels.
3. Evaluate that an appropriate prioritisation scale was used in the training matrix.
4. Evaluate the extent to which the report on the relevance and sufficiency of the learning material identifies all deficiencies and opportunities.
5. Evaluate that the correct criteria was used to identify the appropriateness of the providers.

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PM03-03. Develop an emergency preparedness plan and process for different organisations and define the key approval, rehearsal and implementation steps. (Credits: 4) NQF 5

Learning Activity Guidelines:
Given information (photo etc) of an operation, organisational organogram, relevant regulatory requirements regarding disaster management for that environment. existing disaster management plans, base line risk assessment for the operation, other relevant reports: Be able to:
1. Conduct a risk assessment to determine all potential emergency situations. (Natural, social, environmental, political etc.)
2. Develop an emergency preparedness and response procedures and plans(include the approval and review processes)covering all the risks identified in the assessment. (Includes codes of practice)
3. Develop an appropriate emergency management structure, communication process and protocols.
4. Schedule and plan the required emergency preparedness and response exercises;
5. Execute, evaluate and report on an emergency preparedness and response exercise.

Guidelines for assessment:
1. APPLIED KNOWLEDGE: Test understanding of: a. The appropriate incorporation of the regulatory requirements into the emergency preparedness and response plans; b. Methods and techniques to anticipate and recognise hazards, risks and emergency situations; c. Criteria for an effective emergency preparedness and response plan. d. Which regulatory requirements apply to different emergency scenarios. e. The roles and responsibilities of various stakeholders in dealing with emergency situations (Different stakeholders and how to link up with them)
2. Observe the extent to which the emergency response exercise was conducted according to a leading practice checklist.
3. Evaluate that the risk assessment covers both internal and external emergency risks and hazards and that all categories of emergency risks and hazards have been considered.
4. Evaluate that the procedures and plans adequately cover all issues identified in the emergency risk profile. (Equipment, control rooms, structures, duties and responsibilities, required skills, physical requirements of team members, physical positioning of escape routes and assembly points, all regulatory requirements, etc.)
5. Evaluate the extent to which the report identifies deficiencies and recommends appropriate improvements.

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PM03-04. Use computer based packages to develop presentations, create and analyse spreadsheets, produce memorandums, reports and use electronic mail systems. (Credits: 4) NQF 3

Learning Activity Guidelines:
Given a range of Occupational Health and safety statistics, raw, data and various documents and access to appropriate software packages and typical OHS report templates Be able to:

1. Build a range of spreadsheets to capture and process the data;
2. Extract the data from the given information and populate the spreadsheets;
3. Develop graphs for inclusion in reports;
4. Populate the given templates;
5. Modify and improve the templates.

Guidelines for assessment:
1. APPLIED KNOWLEDGE: Test understanding of: a. The basic principles of report writing; b. Principles underpinning the development and modification of computer based spreadsheets; c. Limitations and protocols when working with computer software packages; d. Principles of data preparation and validation.
2. Evaluate the practicality and accuracy of the completed spreadsheets and reports;
3. Evaluate the extent to which the work was completed within a reasonable time period;
4. Evaluate the feasibility and value add of modifications to spreadsheets and report templates.

Total Credits: 12

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Provider Accreditation Requirements

Human Resources
Facilitators of learning must:
a. Be in possession of a recognized qualification in the field of OHS at a level of at least NQF 6 or equivalent;
b. Be eligible to be registered as a person competent to practice by a recognised professional body;
c. Have completed at least five years relevant work experience;
d. Be in possession of a recognised Adult Learning qualification at the level of at least a two year diploma equivalent to a minimum of NQF 5. – or prove this through relevant recognition of prior learning.
e. Appropriate arrangements must be in place to conduct learner assessments in a fair and equitable manner.

Physical Resources
Providers must have access to:
a. Back up facilitators;
b. A physical address and access to proper lecture facilities, audio visual aids and equipment with appropriate contingencies;
c. Maximum facilitator/learner ratio should not exceed 1:15;
d. Venues must have adequate seating, and ergonomic requirements to cater for the number of learners.
e. Facilities must be provided for break away sessions and all the simulations and other resources as stipulated in the module specifications.
f. Appropriate learning resources must be available and accessible to meet the requirements as set out in the curriculum.
g. All learners must be provided with easy access to the required learning materials and resources.
h. Providers must have the administrative ability to maintain records of all learners and monitor the progress of the learners.
i. Providers must have adequate policies and procedures in place to review and manage the progress of learners and learners must have access to their progress reports.
j. Providers must be able to access and comply with reporting requirements as set by the External assessment Quality Partner.

Legal  Requirements
a. Providers must prove an acceptable arrangement of co-operation with recognised employers to facilitate the practical skills and assist learners to get exposure to the work experience components;
b. Facilities must comply with all relevant regulatory requirements;
c. Providers must obtain and retain ISO certification.

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226302 – 001-PM-03: Monitor and continually improve the effectiveness of operational Occupational Health and Safety systems. (NQF Level:4)

Scope of the Module
The focus of the learning in this module is to provide learners an opportunity to practice the skills required to produce technical reports.

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PM03-01. Develop reports and make presentations of occupational health and safety issues to diverse groups of decision makers. (Credits: 4) NQF 5

Learning Activity Guidelines:
Given a template for OHS reports, a range of raw OHS data and other reports including (inspection results, audit results, incident investigation reports, complaints, statistics, medical surveillance etc.) and a group of diverse decision makers. Be able to:
1. Gather, analyse and interpret the provided information.
2. Use statistical analysis processes to analyse trends and present occupational health and safety data as meaningful information;
3. Populate the report template with the appropriate information.
4. Describe findings, observations, reach conclusions and develop appropriate corrective recommendations.
5. Prepare for and make a presentations of the report to decision makers.

Guidelines for assessment:
1. APPLIED KNOWLEDGE: Test understanding of a. The sources of relevant OHS information and the parameters of the various indicators.
2. Evaluate the extent to which the supporting material was used to effectively in getting the message across.
3. Evaluate the level of scientific validity of the report (repeatability, validity , accuracy, correct use of terminology and proper references.)
4. Evaluate if the report accurately contextualize the findings and recommendations relevant to the given environment.
5. Observe the use of effective presentation techniques

Total Credits: 4

==
Provider Accreditation Requirements

Human Resources
Facilitators of learning must:
a. Be in possession of a recognized qualification in the field of OHS at a level of at least NQF 6 or equivalent;
b. Be eligible to be registered as a person competent to practice by a recognised professional body;
c. Have completed at least five years relevant work experience;
d. Be in possession of a recognised Adult Learning qualification at the level of at least a two year diploma equivalent to a minimum of NQF 5. – or prove this through relevant recognition of prior learning.
e. Appropriate arrangements must be in place to conduct learner assessments in a fair and equitable manner.

Physical Resources
Providers must have access to:
a. Back up facilitators;
b. A physical address and access to proper lecture facilities, audio visual aids and equipment with appropriate contingencies;
c. Maximum facilitator/learner ratio should not exceed 1:15;
d. Venues must have adequate seating, and ergonomic requirements to cater for the number of learners.
e. Facilities must be provided for break away sessions and all the simulations and other resources as stipulated in the module specifications.
f. Appropriate learning resources must be available and accessible to meet the requirements as set out in the curriculum.
g. All learners must be provided with easy access to the required learning materials and resources.
h. Providers must have the administrative ability to maintain records of all learners and monitor the progress of the learners.
i. Providers must have adequate policies and procedures in place to review and manage the progress of learners and learners must have access to their progress reports.
j. Providers must be able to access and comply with reporting requirements as set by the External assessment Quality Partner.

Legal  Requirements
a. Providers must prove an acceptable arrangement of co-operation with recognised employers to facilitate the practical skills and assist learners to get exposure to the work experience components;
b. Facilities must comply with all relevant regulatory requirements;
c. Providers must obtain and retain ISO certification.

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Work Experience Modules

226302004-WM-1 Workplace hazards and risks mitigated
226302004-WM-2 Operational Occupational Health and Safety system planned and implemented..
226302004-WM-3 Effectively operating operational Occupational Health and Safety systems.

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226302 – 002-WM-01: Workplace hazards and risks mitigating processes (NQF Level:3)

Purpose of the Module; Providing learners an opportunity to gain exposure to ti the critical workplace contexts that will enable the OHS representative to gain experience in executing his/her duties effectively.

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WM01-01: Identify Hazards in a workplace over a two week period

• Inspect work places and identify the energy sources of hazards.
• Participate in risk assessment exercises
• Evaluate risk assessments to check compliance with regulatory requirements.
• Contribute towards preventing accidents by participating in and contributing to accident investigations.
• Communicate identified hazards to employees and management.
• Complete required documentation.
• Conduct ongoing day to day observations of work environments. Conduct task observations to observe the safe execution of the work.

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WM01-02. Facilitating and supporting actions to eliminate or control hazards in order to minimise risks in a designated work area

• Coach employees on what hazards are and how to work according to standards.
• Recommend actions to deal with hazards and mitigate risks.
• Follow up implementation of agreed actions to deal with hazards and mitigate risk.
• Stop work that is done in an unsafe environment or executed unsafely.
• Share learnings from incidents with employees.
• Present to supervisors improved ways of dealing with hazards

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WM01-03. Representing the needs of employees with regard to Occupational Health and Safety matters

• Consult with employees and raise their needs and issues at Health and Safety Meetings. Participate in negotiations to establish an Occupational Health and Safety agreement. Participate in safety campaigns and audits.
• Attend departmental investigations and inspections.
• Withdraw employees from unsafe work areas.
• Provide feedback to employees regarding decisions of Safety and Health meetings.

Total Credits: 8

Contextualised Workplace Knowledge Required
1. Organisation specific workplace OHS standards
2. Organisation specific OHS policy
3. Organisation specific workplace rules and decision making protocols

Guidelines for assessment:
1. All workplace hazards identified
2. Employee concerns noted and reported
3. records and documents completed

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Workplace Resources Required

Human Resources; The workplace must have access to a qualified OHS professional that will do spot checks on the work experience to ensure suitable competence in the identified contexts.

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226302 – 001-WM02: Operational Occupational Health and Safety system planned and implemented. (NQF Level: 4)

Purpose of the Module; Providing learners an opportunity to gain experience in the areas of planning and implementing OHS systems.

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WM02-01. Coach newly appointed and practicing Occupational Health and Safety representatives and/or employees in the duties required from them. (Credits: 4) NQF 3

Scope of work activities:
• Observe and check the performance of OHS representatives
• Conduct coaching of a representative number of occupational health and safety representatives and/or employees.
• Follow up and monitor performance after coaching.

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WM02-02. Over a period of three months inspect work places, identify hazards and risks and recommend corrective actions. (Credits: 12) NQF 4

Scope of work activities:
•  Inspect and assess at least five different work areas.
• Describe and explain all the hazards identified in the work places and recommend appropriate solutions.

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WM02-03. Participate in accident/incident investigations. (Credits: 16) NQF 4

Scope of work activities: Gain exposure to at least five different types of accident/incident investigations. (Any type of investigations)

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WM02-04. Participate in Hazard and risk identification processes (Credits: 4) NQF 4

Scope of work activities:
• Participate in at least five risk assessment processes
• Give feedback at OHS committees on the risk assessment processes
• Give feedback in meetings of the needs and concerns of employees.

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WM02-05. Exposed to the implementation of systems for a period of six months (Credits: 20) NQF 5

Scope of work activities:
• Audit the organisation against the OHSAS 18001and make recommendations regarding the effectiveness of implementation. (Gap analysis)
• Obtain approval for changes to systems and plan the implementation of these changes.
•  Manage and monitor the implementation of the approved changes.

Total Credits: 56
Exemptions ,,

Contextualised Workplace Knowledge Required

Guidelines for assessment:
1. Audit reports signed off by management.
2. Performance against action plans
3. Resource budgets and action plans

==
Resources Required for Approval of work places

Human Resources
• The log book of learners must be signed off by a qualified practitioner that meets the requirements to be registered as a practitioner by a professional body and/or legal appointment  and an authorised representative from the organisation where the experience is gained;
• The organisation should have a recognised Health and Safety Management System;
• The employer must have a mentorship/coaching process in place to support learners;
• Employers must with relevant providers develop a scheduled programme to ensure that the learner is exposed to all the work experience as set out in the curriculum.

Physical Resources
• The organisation must have access to operating work environment where the experience as stated in the curriculum can be gained;
• The organisation should provide all the resources and opportunities required to execute the work experience as set out in the curriculum;
• Learners must be provided authorised access to all the work areas required to gain the experience as set out in the curriculum.

Legal Requirements
• The organisation must comply with all the relevant regulatory requirements
• The employer must be a legally registered company;
There must be a legal/contractual agreement between the learner the organisation and relevant providers.

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226302 -001-WM-03: Effectively operating operational Occupational Health and Safety systems. (NQF Level: 4)

Purpose of the Module; Providing learners an opportunity to gain experience in managing the effective operation of OHS systems.

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WM03-01. Monitoring and managing an OHS management system for a period of one year. (Credits: 34) NQF 6

Scope of work activities:
• Develop a draft annual safety report for the organisation or a designated area of the organisation
• Generate monthly safety reports covering (Training, incidents, preventative and corrective actions, non conformances etc.)
• Feedback on management effectiveness on priorities/focus areas and additional priority action plans.
• Identify and deal with issues requiring immediate action.
• Prepare for and participate in some form of external auditing/inspection/visit.
• Develop action plans for the ongoing monitoring of OHS indicators
• Participate in management reviews and provide advice on OHS issues

Total Credits: 34
Exemptions ,,

Contextualised Workplace Knowledge Required

Guidelines for assessment: ,,

Resources Required for Approval of work places

Human Resources
• The log book of learners must be signed off by a qualified practitioner that meets the requirements to be registered as a practitioner by a professional body and/or legal appointment  and an authorised representative from the organisation where the experience is gained;
• The organisation should have a recognised Health and Safety Management System;
• The employer must have a mentorship/coaching process in place to support learners;
• Employers must with relevant providers develop a scheduled programme to ensure that the learner is exposed to all the work experience as set out in the curriculum.

Physical Resources
• The organisation must have access to operating work environment where the experience as stated in the curriculum can be gained;
• The organisation should provide all the resources and opportunities required to execute the work experience as set out in the curriculum;
• Learners must be provided authorised access to all the work areas required to gain the experience as set out in the curriculum.

Legal Requirements
• The organisation must comply with all the relevant regulatory requirements
• The employer must be a legally registered company;
• There must be a legal/contractual agreement between the learner the organisation and relevant providers.

Criteria for registration of external assessors ,,

Criteria for registration of external assessment sites ,,

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Edmond Furter

Editor at Sheqafrica.com
Edmond Furter is the editor of Sheqafrica.com. He is a freelance technical journalist, and has won six journalism awards. He specialises in industrial, business, and cultural content in web, journal, and book formats.