Bill Coetzee discusses quality management as a workplace culture, and a way of life.

Quality management means many things

Everyone has a different view of what quality management means, and everyone is probably correct, writes Bill Coetzee. Quality is as contagious as a smile.

Christel Fouche BA MBA (OHS).

Annex SL, the standard for standards

Annex SL, the “standard for standards” guides many changes that will affect the way we implement and integrate management system in the future.

Prof John Smallwood of NMMU unpacks a vision for the current construction governance reform.

How to improve quality management

The causes of poor quality management, and a framework for improving the quality of management, services and products, are outlined by Prof John Smallwood.